Support
Fuzzi Fi keeps everything on your phone, so there is no account to recover and no password to reset. Most questions are answered below; for anything else, email support@fuzzifi.com.
Pets
Adding a pet
On first launch, tap Add your pet. Afterwards, go to the Pets tab and tap the + Add Pet circle in the pet switcher. Only a name is required; everything else can be filled in later.
Editing pet information
Open the Pets tab, select the pet in the switcher, then tap Edit (top right) or the pencil on the profile card. The same form holds profile details, health info, primary vet and emergency contacts. Notes have their own tab and save automatically.
Changing a pet’s photo
On the Home screen tap the camera button on the pet card, or tap the photo in the pet edit form. You can take a new photo, choose one from your library, or remove the current photo. Photos are cropped to fit the card and stored in the app’s own folder on your phone.
Switching between pets
Tap a pet in the switcher at the top of the Pets tab. Home, Calendar and Health Records all follow the selected pet.
Deleting a pet
Open the pet’s edit form and tap Delete at the bottom. This removes the pet together with its events, vaccines, medications, documents and photo. It cannot be undone.
Health records
Adding vaccines
Tap Log Vaccine on Home, or Health → Vaccines → Log Vaccine. Enter the vaccine name and the date given, then pick a booster interval or set the next due date yourself. Fuzzi Fi marks each vaccine Up to date, Due Soon (within 30 days) or Overdue.
Adding medication
Tap Add Medication on Home, or Health → Medications → Add Medication. Record the name, what it is for, the dose and frequency. Turn off Currently taking or set an end date when a course finishes.
Adding documents
Go to Health → Documents → Add Document and choose a file (a PDF, photo or any document). Tap a document to open or share it; long-press or tap the “…” to rename or delete it.
Calendar & reminders
Adding calendar reminders
Tap + on the Calendar, or a quick action on Home. Choose the type (flea & tick, vaccine, vet visit, grooming, medication or other), a date, an optional time, and whether it repeats weekly, monthly or yearly. Repeating events schedule the next one automatically when you mark the current one done.
Notification permission
The first time you save an event in the future, your phone asks whether Fuzzi Fi may send notifications. Allow it to receive a reminder on the day of each event. If you declined, enable it later in your phone’s Settings → Notifications → Fuzzi Fi. You can turn reminders off, or change the default reminder hour, in the More tab.
When does a reminder arrive?
At the event’s time if you set one, otherwise at your chosen reminder hour (9 AM by default) on the event’s day. On Android the system may deliver it up to an hour later to save battery.
Your data
Backup / export
Go to More → Export backup. Fuzzi Fi creates a JSON file with all pets and records and opens the share sheet so you can save it to Files, Drive or email it to yourself. The backup does not include photos or document files.
Erasing data
More → Erase all data removes every pet, record, photo and document from the app and cancels all scheduled reminders. Deleting the app from your phone also removes all of its data.
Moving to a new phone
Fuzzi Fi 1.0 has no cloud sync. Use your phone’s own backup (iCloud or Google backup) to move the app and its data to a new device, or export a backup file before switching.
Still stuck?
Email support@fuzzifi.com with your phone model, OS version and what you were doing. Because Fuzzi Fi stores nothing on a server, please don’t send pet records unless we ask for them.